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Here are some tips and suggestions that have helped me increase the number of
books sold at a book signing. Many are my own, and some were suggested by other
author friends. Each book store has its own distinctive personality. While I do
not attempt to do all of the suggested tips at every signing, it is important to
adapt as many as you can to fit each store's personality. Believe me, doing so
will increase the opportunity to sell more books.
DO - Write your own announcement for the book store's
intercom. Make it short and brief. Give them several versions because they
usually announce that you are there several times. Don't hesitate to remind them
to make the announcement again if it's been awhile since the last announcement.
They often will get busy and forget. Every half hour should do it. If you do
lectures or give speeches about your book and are in town for a keynote or
seminar that is open to the public, include information about that too. Let the
book store choose to include it in the announcement or not.
DON'T - Don't just sit at the table they have for
you. Most authors do that. Be different! Reach out and touch someone! Don't wait
for them to come to you. I always tell the person booking the signing not to
worry about putting a chair behind the table. This will always get their
attention. Let them know you will be the store's official greeter while you are
there. Walk around the store with several copies of your book and introduce
yourself to everyone.
Request at least a dozen books for your table to
illustrate you have plenty available. If those you introduce yourself to show
the least bit of interest, hand them a book. They will almost always take it.
Tell them to look at it and bring it back to the table when they are finished.
On average, I more than tripled my book sales at signings by implementing this
tip!
DO - Have an attractive four-color
bookmark designed by a graphic artist and print thousands of them. You can give
them to everyone who comes in the store. List a few endorsements on it as well
as a brief paragraph of what the book is about. Leave your contact information
off. Put the price and the ISBN on. Book stores often have their own bookmarks
and are reluctant to have you give yours out if they think their customer is
going to you direct. (I use a red rubber stamp to imprint my website address on
the reverse side of the bookmarks I give out in the store, but not on the
bookmarks I "leave" at the book store.)
I often will sign a bookmark for someone who lingers at my table but does not
buy my book. Remember your mission: "Spread good will!" Many people will come
back to the store and buy your book after you have left. Send the book store
several hundred bookmarks and suggest that they include them in the bags of
people who buy books before your book signing.
- BONUS TIP #1: I include bookmarks for all
three of my relationship books plus a business card in every piece of
correspondence that leaves my office. The utility companies send statement
stuffers to you, so why not send one back? When paying bills, slip in several of
your bookmarks along with your check.
- BONUS TIP #2: When junk mail arrives,
keep the "postage-paid" envelope and throw everything else away. I had tiny
notes printed that say,
"You were kind enough to send us
your stuff. . . professional speaker, author & relationship coach, Larry
James invites you to check out his stuff at www.CelebrateLove.com, a site
designed to help you fit the pieces of the relationship puzzle together in a
healthy way."
Next, I paperclip the note to several of my bookmarks and drop their
"postage-paid" envelope in the mail on my next mail run. Hey! Why not? It only
takes a minute and "they" are paying for the postage!
DO - If you are on a tight budget, use your
printer to print out some mini-flyers on white paper. Include your book cover
image, a brief description about the book, a brief author bio and customize them
with the book store's name, address and phone number at the bottom. 3 or 4-up on
an 8 1/2 x 11 page works well. Cut them on your paper cutter and you're ready to
go. You can also hand out reprints of excerpts from your book or articles with
your contact info on the bottom. Remember to include the copyright info.
DO - Four-color postcards which feature
your book covers OR the home page on your website are great give-aways. Click here for a great postcard resource.
DO - Get to know the "Community
Relations Coordinator" (CRC). They are the ones who will book you again if they
like you. I've been back to the same Barnes and Noble store three times in the
last 9 months in the Phoenix area.
DO -
Send the person who booked the signing a brief "thank you" note. I'm
told that authors seldom do this. I've had several people call me to thank me
for sending the note.
DO - Write a
follow up commendation letter to the CRC's manager as a fantastic way to
thank and build good relations with both the CRC, the book store and you.
DO - Remember to call at least two months
in advance if you want to be included in their in-store flyer.
DO - Go to Kinko's and have your book covers
enlarged in color to an 11 x 17 poster, laminate them and have them put them on
a poster type board with a stand up thing on the back. Always bring them with
you to the signings! Anything else you can think of to call attention to your
table is also GREAT!
DO - Ask them for
a media list (radio, TV, etc.). Some don't have them, but the ones who do will
usually share it or tell you where to get it. It makes calling the radio and TV
stations easier. If they don't have a media list, ask them which stations they
would recommend that might be interested in an interview. When they know you are
also doing stuff to promote the signing, usually they do more too!
DO - Ask for a community list, i.e., Chamber of
Commerce, Society of the Arts, etc. Send them a news release about your book
signing (and seminar or keynote, if applicable). You never know where your
speaking engagements may come from. Check first with your meeting planner to get
permission, then add a personal note to the news release inviting them to come
and hear you speak. (You do accept speaking engagements to talk about your book
topic, don't you?).
DO - Although most
book stores will send a news release about your booksigning, send your own as
well. This increases the chance of getting coverage. Send it at least two to
three weeks in advance to all media within a 50 mile radius. Include a
photograph of yourself and a book cover. Tell all about your book, yourself and
if you are doing a talk instead of just a booksigning, include your topic title
and a little bit about it. Include your phone number and the contact person,
address and phone number of the book store. Editors often will call you or the
store for more information.
One more thing. Always "confirm" that the book
store will send a news release
to the media. I no longer will do book signings at stores who are not willing to
send news releases about my book signing.
DO
- Send postcards made from your extra book covers (you did have extra
covers printed, didn't you?) and make phone calls to friends, acquaintances,
business associates and club affiliates and anyone who might be interested in
attending your presentation or signing.
DO
- Call the radio and TV stations no less than a month in advance and
request an interview the week of the signing. Send them a news release about
your book signing. Give them a special invitation to attend your book signing
and if you are in town to do a keynote or seminar, invite them to attend at no
charge. Remember to send them a promotional copy of your book.
DO - Put several of your books "face-out" when they
aren't looking! I often will also put the books of my author friends
"face-out."
DO - Send them your
endorsements. Print them in an attractive large font and on a white piece of
paper. They will often use them on posters, etc. Also send several book
"covers." Request that they put up a special display, including poster, at least
a week in advance of the signing. Most do, but it doesn't hurt to ask.
Send your picture (color is best) to join the book cover on the poster.
Sometimes they use it, some times they don't. At least it gives them an option.
Offer to send any additional information they may need.
DO - Talk to people. Many people think because you
wrote a book, you are unapproachable. Prove them wrong. It builds relationships.
Be exceedingly FRIENDLY! Booksignings are no place to be shy.
DO - Ask the manager how many books they would like
for you to sign before you leave so they will have some on hand. NOTE: Generally
speaking, they cannot return any books you sign, so always ask! If the signing
went well or even if it didn't, and you impressed the manager, they will usually
have you sign a bunch before you leave.
DO - Bring a camera and have your picture
taken with the manager or Community Relations Specialist and other key people in
the store. If you want to call attention to yourself, pay attention to other
people. Most people don't do this. You may want to use several of the photos in
publicity in the future.
To take this idea a step further. . . make
sure your book is in the picture! Next, buy an inexpensive frame, and mail
the photo in the frame along with a handwritten, personal note suggesting they
hang the picture in a conspicuous place in the store. You might also suggest
that they start an "Authors Photo Wall (or Hall) of Fame." The Community
Relations Specialist will be more than happy to have their picture with you
hanging in the store and you and your book will get more frequent recognition.
DO - Have a Polaroid camera handy at your
table. When someone buys your book say, "Let's have our picture taken together!"
Have someone from the store take a picture of you and your new customer. Give it
to them and sign and date the back of the picture. Suggest they use it for a
book mark. This increases the odds that your book AND the picture will become
more of a conversation piece.
Someone suggested taking a picture with a digital camera, getting their
e-mail address and asking permission to send them the picture by e-mail. This
will also help build your e-mailing list for future book annoucements or for
your eZINE.
DO - To help call attention
to my book "Red Hot LoveNotes for Lovers," I put a crystal bowl on the table and
fill it with small, individually wrapped packages of "Red Hots." Dove chocolates
are another favorite. People will stop and read the book poster (while they are
unwrapping the candy) and look over your book marks and books. Ask them if you
can take the wrapper. . . Contact!
DO -
If you are in town for a keynote or seminar, bring some seminar flyers to hand
out. It doesn't have to be fancy, just who, how, what, when and where will do!
Invite the Community Relations person to attend your seminar for free. Many
won't take the time to come, but it's a nice touch!
DO - Have copies of reader's reviews available at
your table. Hand them to anyone who shows the least bit of interest in your book
and say, "Here's what other people who have read my books have to say." Make
extra copies for give-aways. One of my books is called, "LoveNotes for Lovers,"
so I say, "Here are some LoveNotes from some of the people who have read my
books." When someone begins to read the reviews, remain quiet. Amazon.com is a
good source when people post impartial reviews of your book. Most people hold
Amazon.com in high regard. If no reviews are posted, send the link to your book
to your friends and encourage them to post reviews.
DO - Call the local newspaper and request that
someone come and take pictures for the "feature article" you will also request.
Suggest that they interview the book store manager or community relations
person. If they like you, they will almost always say great things you and your
book.
I did this at a signing in Topeka, KS (my former hometown) and even
though the article came out after I left, it was great PR, the store loved it,
and follow-up sales were great. Remember to send them a promotional copy of your
book.
DO - Get there no less than 15 to
20 minutes early and if you can, stay late. At a signing in Tucson, I sold more
books in the extra 30 minutes after the signing than in the previous two
hours.
DON'T - Don't complain if you
don't sell lots of books. You must realize that signings and book readings or
presentations will rarely exceed your expectations and hardly ever meet your
highest goals. Signings make those who bought your book feel good, but they
generally don't sell lots of books while you are there, UNLESS you create a
presence WHILE YOU ARE THERE!
I've sold as few as "none" to as many as
56 in a two hour period. According to book store managers, on average, book
sales for a non-celebrity author will range from about 4 to 7. If you sell more,
you're doing great!
DON'T - Don't show
your disappointment if you don't sell very many books. It only creates bad will.
Booksignings and presentations will rarely exceed your expectations. The
Community Relations Cordinator (CRC) will often be apologetic if the response
wasn't good. This is your chance to thank them for the opportunity and ask for
another book signing in the near future. Nuff said!
DO - Talk about other authors books;
authors you know. I have a story in A 2nd Helping of
Chicken Soup For the Soul and always ask the manager to put those books on
the table too. I sign on page 18 under my name. I know my friends Mark Victor
Hansen and Jack Canfield, the "Chicken Soup" guys, don't need my help, but the
customers love it! My dear friend, Greg Godek's book, 1001 Ways to Be Romantic often shows up on my table.
He mentions one of my books in several of his book.
DO - Plan to give something away (anything except
your book - you want them to buy that). Have them sign a "guest book" or "free
drawing" card with their name, complete mailing address (e-mail address, too)
and phone number to qualify. Announce the winner at the end of your book
signing. People love the idea of a chance to win something free, and it often
causes them to linger in the store longer.
DO
- Don't have an e-mailing list? Start one! You'll be glad you did.
Consider sending an "opt-in" eZINE on a monthly basis to your e-mailing list.
Design a special sign-up sheet (name, address, e-mail and phone number) for
those who may be interested in recieving your eZINE.
DO - Come bearing gifts! Give the community
relations person (or the person who booked the signing) a rose, small bunch of
flowers or a tiny box of chocolates. They will not forget YOU!
DO - If you are coming from out of town, always call
to let them know you have arrived.
DO -
Talk to the community relations person and request a brief meeting with their
employees prior to the signing to very quickly give an overview of your book so
they can be aware and help sell it when people ask for that kind of
book.
DO - I am a professional speaker
as well as an author. If there is a book publishing association or National
Speakers Association chapter or similar organization in the city of the signing,
let them know you will be in town. Attend their meeting. If you know enough
ahead of time, request to be on the program.
DO
- Instead of doing "just a booksigning," arrange to give a brief talk
or presentation. Remember to check with the store prior to your presentation to
make sure they have the area for the talk set up prior to you arriving. Will you
need a microphone? Lecturn? Prepare handouts. It could be an article you've
written, a report, a sample chapter, a recipe or anything that relates to your
book. Remember to list all your contact information and especially your
website.
DO - When people stop by your
autograph table, as you are introducing yourself, hand them a copy of your book.
Many people will not pick up your book, but most will take it if you hand it to
them. If they begin to read it, that's your cue to keep quiet. My book sales at
back of the room and at book signings have increased significantly since using
this tip.
DO - If you have a laptop
computer, make arrangements with the book store for a phone line to the book
signing table. Often a 25 foot phone extension wire from Radio Shack will work.
(I bring my own). Display your computer in a prominent area and invite customers
to interact with your website while you sign their book. ALWAYS hand them
something with your URL printed on it. This is a sure-fire attention
getter!
DO - Communicate with the
book store by writing on postcards that show your book cover OR have numerous
extra book covers printed and use the front part of the cover as an oversized
postcard. While they do require extra postage, they keep your book in front of
them as a constant reminder!
DO - Ever
have a signing and there is no poster telling the store's customers you were
going to be there, or no publicity in the newspaper, or the store didn't
remember you were coming, or they forget to order extra books? Whatever you
request the CRC to do, very tactfully print an itemized list for them to follow.
Print a checklist for yourself containing these items so you can follow-up with
your contact and make sure each item is accomplished prior to the book
signing.
Doublecheck to be sure the store plans to design posters and
flyers to advertise your signing. If not, do this yourself and deliver them to
the store at least a week in advance of the event. I have saved several book
signings from disaster by always having an extra box of books in the trunk of my
car in case their book order didn't arrive in time or they forgot to order. In
one case, the CRC was so embarrased that she let "me" sell the books I brought
and keep all the profit.
DO - Attend
other author's booksignings! When they have a spare moment, introduce yourself.
Find out what works for them and what doesn't. Exchange tips. Print out this
list and give it to them (a little shameless
self-promotion for me, eh?).
DO -
MOST IMPORTANT: Have FUN! Let people know you are there to have fun, even
if you don't sell any books. The manager of the store often feels worse than you
do, because they are afraid you won't come back. Have fun! Create
attention!
Some final words: It is
important for you to understand that the purpose of book signings is not
necessarily to sell books, but to make the book store customers AWARE of your
books.
Another important point to understand is that books DO NOT sell themselves!
People SELL books! It's equally important to spend some of your time at
your signing to smooze with the people who take the money from the customers who
buy your books. Get to know the staff at the book store. THEY can help you
continue to sell your books LONG AFTER you have gone!
Book signings are
an opportunity to build relationships with the book sellers. I consider book
signings as an opportunity to SELL the book sellers on recommending MY books
when someone asks for a good relationship book!
On several occasions,
after handing the booksellers my 4-color book marks and telling them a little
about myself and my books, the booksellers have actually bought signed copies of
my books. If I happen to sell and sign a few books to their customers while I am
there. . . I am grateful! I consider that a BONUS!
DO - Make arrangements to have the book displayed at
the cash register. Most book stores have plastic book stands for this. Hand the
manager a book and ask "How about displaying this one on the counter by the cash
register to remind buyers that the author is here?" You might want to print up a
small bookmark type sign that says, "Buy this book between 2 p.m. and 4 p.m.
today and have author Larry James personally sign it for you. Ask for
details."
Several more things . . . as an author you should ALWAYS sign your books, even if you sell or give
them to your friends or trade books with other authors. (I believe your friends
should BUY your books to help support you in your author efforts.) Some people
are too shy to ask for your autograph. Sign it anyway! Simply ask, "Here, let me
sign that for you. Whose name would you like in it?" Always ask.
Never
assume the book is for them. In the beginning, I wasted several books by
assuming that the book was for them. I also always ask for the correct spelling.
Even John can be spelled, "Jon;" "Kelly: Keli, Kellie, Kelley, etc." If you sell
your book by mail order be sure to include a blank on your order form for the
person's name to whom the book should be signed. Remind them to PRINT the name.
I also ask if they would like for me to write a date under my signature. Many
people like to remember when they met you.
Authors often trade books with
other authors. Remember to sign your books to them and ask them to return the
favor.
DO - Ask the Community Relations
Coordinator to make up some "Author Personalization Slips" (1/4 page sheets of
paper with your photo and/or book cover on them with a message that says: "If
you would like for (the author's name) to personalize your book for you, please
PRINT the name you would like inscribed below." This will speed up the process
and help keep you from having to ask, "What name would you like in the book?" or
"What is the correct spelling?"
Come up with a special way of signing
your name everytime you sign your books. For many years, I have signed books,
"(their name), Celebrate Love! Larry James." I always mention that my website is
CelebrateLove.com; that there are lots of relationship articles there and I
would love to hear from them by e-mail telling me what they thought of my book.
I also add, "If you like it, please tell your friends."
Adding something special like, "Happy Birthday," or "Happy Anniversary,"
etc., will also make them very proud to show the book to their friends. Signed
books are treasured much more than non-signed books!
BONUS "Internet Exposure"
TIP
For Author Book Signings
Publishers Weekly Online has a site called "Authors on the Highway" where
authors and publishers can post their book signings in any major city for the
whole world to see.
Internet surfers can then look up events by city, state, author, publisher,
title and even by book store.
To view the online format go to: http://publishersweekly.reviewsnews.com/index.asp?layout=eventAuthorForm.
There you will find a button for "How to Submit" your book signing.
HOT IDEA: #1 - Pass this information along
to your book store community relations coordinators. They may not know about it.
#2 - Include the link to YOUR signings in e-mails that you send to interested
friends and your e-mailing list when you have a signing scheduled. (You DO have
an e-mailing list, don't you?)
Authors and publishers can receive "Publishers Weekly" each day (FREE
to your e-mail box). You can subscribe at: http://www.publishersweekly.com.
(A special "Thank You" to Gwen Henson, Executive Director of The Arizona Book Publishing
Association for this great bonus tip!
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Post your book signings at
NetRead.com's EventCaster for
FREE! They broadcast literary events to event editors at newspapers and web
sites that subscribe to this free service.
Copyright © 2002 - Larry James. Reprinted with permission. - Larry James is a professional speaker and the author of three relationship books, "How to Really Love the One You're With: Affirmative Guidelines for a Healthy Love Relationship," "LoveNotes for Lovers: Words That Make Music for Two Hearts Dancing" and "Red Hot LoveNotes for Lovers." Larry James also offers "Author & Speaker" coaching. Contact: CelebrateLove.com, P.O. Box 12695, Scottsdale, AZ 85267-2695. LarryJames@CelebrateLove.com--CelebrateLove.com. More
great articles by this author can be found on his Authors/Speakers
articles page: http://www.CelebrateLove.com/articles2.htm.
Larry's books
can be obtained on his site.
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